Atlassian Intelligence: Empowering Teams with AI-Driven Insights

Introduction to Atlassian Intelligence

Atlassian Intelligence, available in Premium and Enterprise editions of Atlassian cloud products, is a powerful collection of features and capabilities designed to enhance collaboration, accelerate work, and increase efficiency. As a virtual assistant, Atlassian Intelligence leverages artificial intelligence (AI) to transform how teams collaborate and make informed decisions.

How It Works

Atlassian Intelligence relies on language models developed by Atlassian and OpenAI. It utilizes the unique Teamwork graph, tailored to each team’s project or service work, to deliver context-specific results. Let’s explore its key functionalities:

1. Service-Based Work:
   • Atlassian Intelligence assists in resolving requests from employees and customers. Custom workflows and data are used to streamline service-based work, ensuring timely responses and efficient issue resolution.
2. Project Management:
   • Managing projects from concept to delivery involves planning, task management, and documentation. Atlassian Intelligence supports project teams by providing insights, summarizing critical details, and suggesting improvements.

Product Features and Availability

Here are the essential details about Atlassian Intelligence:

1. General Availability:
   • Atlassian Intelligence became generally available in December 2023, marking a significant milestone in AI-driven collaboration.
2. Eligible Editions:
   • Customers using Premium and Enterprise editions of Atlassian cloud products can access Atlassian Intelligence.
3. Supported Products:
   • Atlassian Intelligence is integrated into the following products:
     • Confluence
     • Jira Software
     • Jira Service Management
     • Jira Work Management
     • Atlassian Analytics
     • Compass
     • Bitbucket (beta)
     • Trello (beta)
4. Feature Overview:
   • For a comprehensive list of features, refer to the official documentation: Atlassian Intelligence Features

Top-Level Value Propositions

Atlassian Intelligence transforms teamwork by providing the following benefits:

1. Gleaning Insights from Data:
   • Use natural language to query data in Jira Software or Jira Work Management. Whether it’s complex JQL queries or SQL-based searches, Atlassian Intelligence simplifies the process.
2. Enhanced Decision-Making:
   • Teams can make faster, informed decisions by relying on concise summaries and insights generated by Atlassian Intelligence.
3. Faster Service Delivery:
   • Virtual agents powered by Atlassian Intelligence respond to issues using knowledge base information, leading to improved service delivery.

In summary, Atlassian Intelligence empowers teams to collaborate effectively, extract valuable insights, and navigate complex workflows seamlessly. Explore its capabilities and unlock new possibilities for your organization!